Privacy Policy

Last updated: May 2026

This Privacy Policy describes how Fest Cosmetics LLC ("Macaw Fest," "we," "us," or "our") collects, uses, and shares your personal information when you visit our website or make a purchase from us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following categories of personal information:

  • Contact information: name, email address, phone number, billing and shipping address
  • Payment information: credit card number, billing address (processed securely by our payment processors — we do not store full card information)
  • Order information: products purchased, order history, shipping preferences
  • Account information: username, password (encrypted), preferences
  • Technical information: IP address, browser type, operating system, device identifiers, referring URLs
  • Usage information: pages visited, time spent on site, clicks, scroll behavior
  • Marketing preferences: email subscription status, communication preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your order, account, or our products
  • To provide customer support
  • To send marketing communications (only if you opt in)
  • To improve our website, products, and customer experience
  • To detect and prevent fraud or unauthorized activity
  • To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information in the traditional sense. We share information only with trusted third parties as necessary to operate our business:

  • Payment processors (Shopify Payments, Amazon Pay, Stripe) to process transactions
  • Shipping carriers (USPS, UPS, FedEx, Amazon Logistics) to deliver your order
  • Email service providers for transactional and (with consent) marketing emails
  • Analytics providers (Google Analytics, Shopify Analytics) to understand site usage
  • Advertising partners (Meta, TikTok, Google Ads) for retargeting and marketing (subject to your opt-out rights below)
  • Legal authorities when required by law, court order, or to protect our rights

4. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the following rights under the CCPA:

  • Right to know: request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to delete: request deletion of personal information we have collected, subject to certain exceptions
  • Right to opt out of "sale" or "sharing": opt out of the sharing of your personal information for cross-context behavioral advertising
  • Right to non-discrimination: we will not discriminate against you for exercising any of your CCPA rights

To exercise these rights, email us at festcosmeticsllc@gmail.com with the subject line "CCPA Request" or visit our Do Not Sell or Share My Personal Information page.

5. Other U.S. State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, or opt out of certain processing of their personal information. To exercise these rights, contact us at the email above.

6. Children's Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All transactions are encrypted via SSL. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time, subject to legal exceptions.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies. For details, see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email (if you've subscribed) or through a notice on our website. The "Last updated" date at the top reflects the most recent revision.

11. Contact Us

For privacy-related questions or to exercise any of your rights:

Fest Cosmetics LLC
150 SE 2nd Ave, Ste 1403
Miami, FL 33131
Email: festcosmeticsllc@gmail.com